Virtualizor Password Change not working

Sysadmins can attempt these steps if the automated system for changing VPS passwords fails to work.

1. Verify Password Change is not working

Make sure to reboot after and check that it did not error out or miss running the tasks in the "Tasks" menu in Virtualizor (top right)

2. Cleanly shutdown VPS

you cannot select power off as the drive will fail to mount

3. SSH into host hypervisor

4. Follow documented procedure to clear administrator password

kpartx -avs vg1-vsv{VID}{tab to auto complete}
mount /dev/mapper/vg1-vsv{VID}{autocomplete}1 /mnt
chntpw -u Administrator /mnt/Windows/System32/config/SAM
    within chntpw shell : 1 (clear password)
umount /mnt
kpartx -d /dev/mapper/vps-lv
    (make sure not to run this command on the vg1-vsv{VID}1 file)

5. Start VPS and then attempt a change password via Virtualizor

6. Test password

I have had to sometimes login to Administrator on KVM for the change password process to finalize.