General

Basic troubleshooting for the plugin framework and system.

Debug Mode

Debug mode contains valuable error and data information. Enable this by typing "caddebug" into the server console.

When enabled, all API calls will be printed to the console containing the API key, user API IDs, error or warning info, and more.

API IDs

Many plugins require the use of an API ID. Things like unit locations, live map updates, radar lookups, etc. all require the user to have their API ID set in the CAD.

Have the user set their API ID in the CAD and get the correct value using the API ID plugin.

If the problem persists, you can enable debug mode and view the output to ensure their API ID is correct.